Green Crescent
The Challenge:
The hospital faced major challenges in managing all aspects of medical care, From outpatient appointments to inpatient stays and surgical operations.The fragmented systems were hindering the flow of information and causing delays in providing care.And causing delays in providing care, in addition to difficulties in integration with insurance companies.
We developed and integrated a comprehensive system that covers all stages of the patient journey within the hospital. This system connects outpatient clinics, inpatient admissions, laboratories, inpatient departments, and operating rooms.
Key Features of the System:
Integrated ERP System: The system was fully connected with the hospital’s Enterprise Resource Planning (ERP) system, ensuring a smooth flow of financial and administrative information — from managing inpatient departments to analyzing internal test data and tracking patient stays.
Comprehensive Patient Journey Management: The system enables the tracking of every step in the patient’s journey, from booking the first appointment, through examinations and lab tests, to inpatient stays and surgical operations, ensuring the provision of organized and effective care.
Direct connection with insurance companies: The system was directly integrated with the platforms of insurance companies, which facilitates the process of approvals, claim submissions, and financial accounting, and reduces the administrative burdens on the hospital and patients.
Integrated Application: The application provides patients with a seamless experience, allowing them to book appointments, access their medical records, and track the status of their insurance claims.
The Results:
Thanks to this integrated solution, Al Hilal Al Akhdar Hospital was able to achieve a qualitative leap in the efficiency of its services. The time needed to manage operations was reduced by 40%, and patient satisfaction increased by 30% thanks to the ease of access to services and the smoothness of procedures.
Our solutions in the healthcare sector are not limited to simplifying administrative processes; they also provide direct added value that improves care quality and enhances operational efficiency.
Here are some additional results that our clients can achieve using our system:
Full control over inventory and services: Our system enables you to have complete control over the stock of medicines and medical supplies. Through precise monitoring of inventory levels, you can avoid shortages or waste, ensuring the availability of necessary drugs and equipment at the right time. Our detailed reports help you make accurate decisions regarding purchasing and storage, saving financial resources and improving supply chain efficiency.
Reducing service delivery time: Our system contributes to reducing patient waiting time by more than 40%. By automating appointment booking, check-in, and guiding patients to the correct departments, we enable you to provide faster and more effective service. Dashboards and real-time reports offer a comprehensive view of hospital performance, helping management make quick decisions to improve workflow and avoid bottlenecks.
Limiting illegal operations :The system provides advanced control tools that help limit suspicious activities. Through precise tracking of all financial and administrative transactions, you can detect any violations or illegal practices, which enhances transparency and protects your institution’s reputation.
Preventing the loss of Newborn Mix-ups:
This point is considered one of the most important features of our system. The system provides an accurate tracking mechanism for newborns, preventing cases of kidnapping or unintended exchange. Every step is recorded from the moment of birth until the child is safely handed over to the parents, ensuring the highest levels of safety and trust.