ZAD for Integrated Solutions

Introduction

In a world increasingly reliant on technology, ZAD for Integrated Solutions offers innovative software solutions tailored to meet your growing business needs. We don’t just provide software—we design comprehensive digital experiences that empower you to achieve your goals efficiently and effectively.
We’re here to make a difference.

Customized Solutions
Experience in Multiple Sectors
Continuous Technical Support

We have 100+ satisfied clients

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We helped to get companies with $25M+ funding

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01.

ZAD Integrated Solutions is a startup company specializing in providing customized technological and software solutions. It was founded with the goal of supporting digital transformation in organizations and businesses through high-efficiency, professional systems and highly experienced teams.

ZAD

02.

Our
Vision

To be the leading and most trusted technology partner in building and managing integrated systems in the region.

03.

Our
Mission

We provide smart and flexible technology solutions that keep pace with advancements and meet our clients’ aspirations, while maintaining a commitment to quality, speed, and precision.

04.

Our Core
Values

  • Professionalism: We are committed to the highest technical standards.

  • Transparency: We believe in partnerships built on trust.

  • Innovation: We leverage the latest technologies to deliver modern solutions.

  • Flexibility: Our solutions adapt to every business environment.

Our Solution Portfolio

Omnichannel Platforms

1. SMS, Voice, Email.
2. WhatsApp, RCS.
3. Campaign Management.
4. Marketing Automation.

Conversational AI

1. Virtual Assistants.
2. Web & WhatsApp Bots.
3. IVR Solutions.
4. NLP/NLU Integration.

Contact Center Solutions

1. Cloud Contact Centers.
2. Agent Desktop.
3. Workforce Management.
4. Quality Assurance Tools.

Customer Data Platforms

1. Real-time Segmentation.
2. Customer Analytics.
3. Campaign Optimization.
4. Journey Mapping.

CX Strategy & Consulting

1. Journey Design Workshops.
2. Omnichannel Strategy.
3. CX Transformation Roadmaps.
4. Implementation Support.

We're Here to Support You Anytime

With our advanced tools and expert team, you have full control over your digital presence — from design to deployment.

Some of Our Services

Enterprise Resource Planning (ERP) System

A comprehensive solution for managing your entire company. It connects all business departments—from HR and finance to production and sales—into a single system that ensures clear visibility and complete control.

Omnichannel Solutions

We help you unify your customer experience across all communication channels—whether it’s the store, website, or social media—to deliver a consistent and seamless experience everywhere.

Conversational AI

We develop virtual assistants and chatbots that operate around the clock to respond to customer inquiries and provide instant support, enhancing their satisfaction and reducing the burden on your team.

Customer Data Platform (CDP)

We gather your customer data from all sources into a single platform, giving you a comprehensive view of each customer—enabling you to deliver personalized and effective marketing and service experiences.

Contact Center Solutions

We provide advanced tools to manage all your customer interactions across phone, email, and chat—improving your team’s efficiency and increasing customer satisfaction.

Payment Gateways (Payment Aggregators)

We make it easier for you to accept payments from your customers online, by providing secure and easy payment gateways, which speeds up sales processes and increases customer trust.

Strategic Consulting (CX Strategy)

We provide you with a clear roadmap to enhance your customer experience by analyzing their journey, identifying pain points, and offering solutions to increase their loyalty and trust in your brand.

Cloud Point of Sale (POS) Systems

A simple and easy-to-use system for managing sales operations and monitoring inventory, enabling you to run your business from anywhere, at any time—boosting your speed and efficiency.

Custom Mobile Applications (Custom Mobile Apps)

We design and develop customized mobile applications that align with your business vision, whether for sales or for providing a specific service, enabling you to reach your customers directly and effectively.

Healthcare Solutions

An integrated system for managing hospitals and clinics, from patient records to appointment and inventory management, improving the quality of care and reducing errors.

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Ahmed Khalil
Operations Manager
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Sara Ibrahim
Retail Store Owner
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Mona Hassan
Salon Owner
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Dr. Omar Nabil
Clinic Director
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Mohamed Elsayed
Telecom Business Owner
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Laila Fathy
Startup Founder
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Youssef Adel
E-Commerce Manager
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Nadia Saad
Entrepreneur
We worked with largest global brands